A service outage lasting about three hours affected nTelos Wireless customers in western parts of Virginia this morning.
The outage started at 7:04 a.m. due to an equipment failure, said Mike Minnis, director of public relations for the Waynesboro-based cell phone company.
The equipment failure took out three circuits that transport all calls or text messages, he said.
Minnis said it affected customers from Lynchburg and Charlottesville to the western part of the state.
All calls routed back to the Waynesboro area, where the equipment failure occurred.
The equipment was repaired by 10 a.m. and he said customers should have restored service or will shortly.
Minnis did not have a number on how many customers were affected.
"All of our focus by our team has been on getting service restored," he said.
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